Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Holiday pay
Tuition Reimbursement
Job Description
LCB Senior Living is a reputable organization specializing in senior care, committed to providing comfortable and compassionate living environments for older adults. Known for its dedication to enhancing the quality of life for seniors, LCB Senior Living operates multiple managed care communities that offer a range of assisted living and memory care services tailored to meet individual resident needs. With a strong focus on community, respect, and exceptional service, LCB Senior Living aims to foster environments where seniors feel valued, secure, and supported. The company stands out in the senior living industry through its emphasis on not just health care... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to provide clerical support and represent the residence professionally
- Ability to respond calmly to emergency situations
- Ability to communicate effectively in English both orally and in writing
- Must have finger and hand dexterity to handle and manipulate instruments and equipment
- Must have visual and auditory acuity
- Must be able to lift a minimum of 15 lbs and carry objects
- Must be able to push and pull carts and continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height as tasks dictate
- Must use good body mechanics
- Must be able to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to provide clerical support and represent the residence professionally
- Ability to respond calmly to emergency situations
- Ability to communicate effectively in English both orally and in writing
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment
- Typing or word processing experience preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers and the surrounding community
- Represent and interact positively with potential residents, family members and professionals to grow community occupancy
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party such as 911, fire department, police etc.
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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