Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Holiday pay
Tuition Reimbursement
Job Description
LCB Senior Living is a well-respected senior living community dedicated to providing compassionate care and meaningful living experiences for seniors. The Residence at Brookside, located in Avon, Connecticut, is part of the LCB Senior Living network and is known for its welcoming environment and commitment to excellence. The organization emphasizes respect, dignity, and a supportive atmosphere where both residents and employees can thrive. As a company, LCB Senior Living values the contributions of each associate and offers competitive pay and benefits, reflecting their dedication to employee satisfaction and well-being.
The Receptionist role at The Residence at Brookside offers a uniqu... Show More
The Receptionist role at The Residence at Brookside offers a uniqu... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle incoming calls and visitors in a pleasant and courteous manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English orally and in writing
- Must be able to lift a minimum of 15 lbs and carry objects
- Must be able to push and pull carts, continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
- Must use good body mechanics
- Must be able to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence professionally
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED is preferred
- Requires six months to one year prior reception experience in an office environment
- Typing or word processing experience is preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party such as 911, fire department or police
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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