Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Holiday pay
Tuition Reimbursement
Job Description
LCB Senior Living is a renowned provider of senior care services dedicated to enhancing the quality of life for older adults through compassionate and professional care. Their facility, Suffield by the River, is one of the communities under the LCB umbrella, known for delivering a welcoming environment that promotes dignity, respect, and independence for its residents. As a company, LCB Senior Living prides itself on a positive work culture where team members are valued, trained, and supported. Their mission centers around creating a vibrant, safe, and engaging community that seniors are proud to call home. With a strong commitment to... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one-year prior reception experience in an office environment
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Finger and hand dexterity to handle and manipulate instruments and equipment
- Visual and auditory acuity
- Must be able to lift a minimum of 15 lbs and be able to carry objects
- Must be able to push and pull carts, and continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate
- Must use good body mechanics
- Must be able to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner
- Ability to respond calmly to emergency situations is essential
- Ability to communicate in English both orally and in writing is essential
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED is preferred
- Six months to one-year prior reception experience in an office environment
- Typing or word processing experience is preferred
Job Duties
- Promote the mission and core values of the residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and directs them accordingly
- Greet guests and visitors in a professional and courteous manner and directs them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party 911, fire department, police etc.
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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