Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
LCB Senior Living is a leading provider of assisted and independent living communities dedicated to enhancing the quality of life for seniors. Known for its commitment to compassionate care and community building, LCB Senior Living focuses on creating vibrant and engaging living environments where residents can enjoy a rich and fulfilling lifestyle. The organization operates multiple senior living facilities that emphasize dignity, respect, and active aging. At LCB Senior Living, the mission and core values drive every aspect of their services, ensuring that residents, family members, and staff work together harmoniously to foster a supportive community.
The role... Show More
The role... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one-year prior reception experience in an office environment
- Typing or word processing experience preferred
- Ability to handle incoming telephone calls and visitors amicably
- Ability to respond calmly to emergency situations
- Finger and hand dexterity
- Visual and auditory acuity
- Ability to lift at least 15 pounds and carry objects
- Ability to push and pull carts
- Ability to walk, sit and stand continuously
- Ability to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height
- Ability to use good body mechanics
- Ability to type and use a computer
Job Qualifications
- Knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to provide clerical support and represent the residence in a professional manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED is preferred
- Six months to one-year prior reception experience in an office environment
- Typing or word processing experience is preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party
- 911, fire department, police etc
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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