Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
employee wellness program
Retirement Plan
Job Description
LCB Senior Living is a reputable senior living community dedicated to providing compassionate and high-quality care to its residents. As a part of a larger network committed to excellence in senior care, LCB Senior Living combines warmth, professionalism, and community engagement to create a welcoming environment for seniors and their families. The community emphasizes its mission and core values through every interaction, ensuring that residents, visitors, and staff experience the highest standards of respect, dignity, and kindness. This senior living facility offers a range of services tailored to meet the diverse needs of its residents, including assisted living and independent... Show More
Job Requirements
- High school diploma or GED preferred
- six months to one year prior reception experience in an office environment
- typing or word processing experience preferred
- finger and hand dexterity to handle and manipulate instruments and equipment
- visual and auditory acuity
- able to lift a minimum of fifteen pounds and carry objects
- able to push and pull carts and continuously walk, sit and stand
- able to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height
- use good body mechanics
- able to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- provide clerical support and represent the residence professionally
- ability to respond calmly to emergency situations
- communicate in English both orally and in writing
- focused and dedicated to providing excellent customer service
- high school diploma or GED preferred
- six months to one year prior reception experience in an office environment
- typing or word processing experience preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- perform all duties and responsibilities with a positive attitude
- handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- greet guests and visitors in a professional and courteous manner and direct them accordingly
- file correspondence
- sort mail
- record and type guest meal charges
- maintain and file resident safety sheets
- type correspondence as needed
- coordinate front desk activities
- maintain the front desk in a neat and orderly manner
- respond to emergency situations by contacting appropriate party such as 911, fire department, police etc
- attend required in-service training sessions and orientations
- respond to residents needs in a courteous manner
- update the communication log book on a regular basis
- maintain community brochures and stock
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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