Pei Wei Restaurant Shift Leader-Hospitality/Culinary

Franklin, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Training and Development

Paid holidays

Retirement Plan

Job Description

Pei Wei is a fast-casual Asian-inspired restaurant brand that specializes in fresh and flavorful dishes made with high-quality ingredients. Known for its innovative menu and commitment to exceptional guest experiences, Pei Wei operates multiple locations across the United States. As a part of a dynamic and growing company within the restaurant industry, Pei Wei emphasizes teamwork, operational excellence, and leadership development among its staff to ensure each restaurant runs smoothly and maintains the highest standards in food safety and customer service.

The Shift Leader position at Pei Wei plays a vital role in bridging the gap between management and ... Show More

Job Requirements

High school diploma or equivalent preferred
6 months shift lead experience for external candidates
4 months Pei Wei experience for internal candidates
Certified in culinary and front-of-house operations
Certified food handler
Ability to stand and walk for four to ten hours per shift
Ability to reach bend balance and transport objects up to 30 lbs repeatedly during a shift
Ability to hear with 100 percent accuracy with correction
Ability to see at 20/20 vision with correction

Job Qualifications

High school diploma or equivalent preferred
6 months shift lead experience for external candidates
4 months Pei Wei experience for internal candidates
Certified in culinary and front-of-house operations
Certified food handler
Strong communication and leadership skills
Ability to manage cash handling and administrative tasks
Comfortable leading shifts in absence of management
Ability to train and coach team members effectively

Job Duties

Certified trained in culinary and front-of-the-house operations and can perform duties and coach verify on a daily basis
Certified food handler and can effectively teach and execute company safety and health procedures
Effectively communicates through live conversations email etc to team members management and RSO
Acts as a role model in behaviors dress and guest interaction exhibits desired Pei Wei behaviors and standards and is a role model for dress behavior and interaction with guests and team members
Effectively leads the team during the shift through coaching delegation and verification
Effectively follows executes shift responsibilities as outlined on mod checklist including admin reporting scheduling SMG scores cash handling opening closing duties inventory ordering etc
Effectively supports the onboarding training process to include scheduling
Effectively performs cash handling procedures according to company policies
Effectively handles guest relations and can coach team on behaviors to improve the guest experience
Promptly escalates any employee relations concerns to the general manager
Attends all store manager meetings
Effectively executes other tasks duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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