Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
training programs
career advancement
Job Description
Pei Wei is a fast-casual Asian food restaurant chain known for its fresh, flavorful, and made-to-order dishes. It operates restaurants across the United States and is committed to delivering high-quality culinary experiences and excellent guest service in a dynamic and team-oriented environment. Pei Wei emphasizes employee development, customer satisfaction, and operational excellence, striving to create an inviting atmosphere where guests can enjoy authentic Asian cuisine made with fresh ingredients. The company fosters a culture of teamwork, leadership, and continuous learning, making it an ideal workplace for individuals looking to grow their careers in the restaurant industry.
At... Show More
At... Show More
Job Requirements
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler
- Ability to work all aspects of restaurant operations
- Strong leadership and communication skills
- Ability to stand and walk for four to ten hours per shift
- Ability to bend, reach, balance, and lift objects up to 30 lbs repeatedly
- Ability to hear and see with correction
Job Qualifications
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler
- Strong communication skills
- Ability to lead and motivate a team
- Proficient in restaurant operation systems
- Knowledgeable in food safety and health procedures
Job Duties
- Certified/trained in culinary and front-of-the-house operations and can perform duties & coach/verify on a daily basis
- Certified food handler & can effectively teach and execute company safety and health procedures
- Effectively communicates (through live conversations, email, etc) to team members, management, & regional support office
- Acts as a role model in behaviors, dress, and guest interaction
- Exhibits desired Pei Wei behaviors & standards
- Effectively leads the team during the shift, through coaching, delegation, and verification
- Effectively follows/executes shift responsibilities as outlined on mod checklist - including admin, reporting, scheduling, SMG scores, cash handling, opening/closing duties, inventory/ordering
- Effectively supports the onboarding/training process including scheduling
- Performs cash handling procedures according to company policies
- Handles guest relations & can coach team on behaviors to improve guest experience
- Promptly escalates any employee relations concerns to the general manager
- Attends all store manager meetings
- Executes other tasks/duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: