Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development programs
flexible scheduling
Job Description
Pei Wei Asian Kitchen is a fast-casual restaurant chain known for serving fresh, authentic Asian cuisine with a focus on quick service and quality ingredients. Established as a subsidiary of P.F. Chang's, Pei Wei brings a modern twist to traditional Asian dishes, offering guests a variety of flavorful options from noodles and rice bowls to sushi and Asian-inspired appetizers. The company is committed to creating a welcoming environment for customers and fostering a culture of excellence and teamwork among its employees. As a part of the food service industry, Pei Wei emphasizes both guest satisfaction and operational efficiency in its... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Ability to stand and walk for four to ten hours per shift
- Ability to reach, bend, balance, and transport objects weighing up to 30 lbs repeatedly
- Ability to hear with 100% accuracy with correction
- Ability to see at 20/20 vision with correction
- Strong communication skills
- Ability to lead and motivate a team
- Comfortable working in a fast-paced environment
- Action oriented
- Customer focused
- Self motivated
Job Qualifications
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Ability to work all aspects of restaurant operations from guest service to kitchen execution
- Strong communication skills both verbal and written
- Leadership skills with ability to coach and motivate team members
- Knowledge of food safety and health procedures certified
- Capacity to use back-office systems for administrative tasks
- Ability to maintain professionalism in dress and behavior
- Customer service orientation and problem-solving skills
Job Duties
- Certified and trained in culinary and front-of-the-house operations and can perform duties and coach or verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicate through live conversations, email, etc., to team members, management, and regional support office
- Act as a role model in behaviors, dress, and guest interaction
- Effectively lead the team during the shift through coaching, delegation, and verification
- Follow and execute shift responsibilities as outlined on manager checklist including administrative tasks, reporting, scheduling, SMG scores, cash handling, opening and closing duties, inventory and ordering
- Support the onboarding and training process including scheduling
- Perform cash handling procedures according to company policies
- Handle guest relations and coach team on behaviors to improve the guest experience
- Promptly escalate any employee relations concerns to the general manager
- Attend all store manager meetings
- Execute other tasks and duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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