
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Meal Allowances
Job Description
Pei Wei is a fast-casual Asian kitchen restaurant known for its fresh and flavorful menu offerings inspired by traditional Asian cuisine. Established with a mission to provide guests with high-quality meals in an inviting atmosphere, Pei Wei operates numerous locations with a strong commitment to guest satisfaction, employee development, and operational excellence. The company prides itself on fostering a positive work environment where team members are empowered to grow and contribute to the overall success of the restaurant. By combining talented culinary staff with attentive front-of-house teams, Pei Wei ensures that each guest enjoys a memorable dining experience. The company... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Ability to stand and walk for four to ten hours per shift
- Ability to reach, bend, balance, and lift up to 30 lbs repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
Job Qualifications
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Strong communication and leadership skills
- Ability to coach and mentor team members
- Proficiency with back-office systems
- Commitment to brand values and guest service excellence
Job Duties
- Certified and trained in culinary and front-of-the-house operations and perform duties and coach team daily
- Certified food handler and teach and execute company safety and health procedures
- Communicate effectively with team members, management, and regional support office
- Act as a role model in behaviors, dress, and guest interactions
- Lead the team during shifts through coaching, delegation, and verification
- Follow and execute shift responsibilities including admin, reporting, scheduling, cash handling, and inventory
- Support onboarding and training processes including scheduling
- Perform cash handling procedures according to company policies
- Handle guest relations and coach team to improve guest experience
- Escalate employee relations concerns promptly to the general manager
- Attend all store manager meetings
- Execute other assigned tasks and duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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