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Pei Wei Asian Diner, LLC

Pei Wei Restaurant Shift Leader-Hospitality/Culinary

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Meal Allowances

Job Description

Pei Wei is a fast-casual Asian kitchen restaurant known for its fresh and flavorful menu offerings inspired by traditional Asian cuisine. Established with a mission to provide guests with high-quality meals in an inviting atmosphere, Pei Wei operates numerous locations with a strong commitment to guest satisfaction, employee development, and operational excellence. The company prides itself on fostering a positive work environment where team members are empowered to grow and contribute to the overall success of the restaurant. By combining talented culinary staff with attentive front-of-house teams, Pei Wei ensures that each guest enjoys a memorable dining experience. The company... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Six months shift lead experience for external candidates
  • Four months Pei Wei experience for internal candidates
  • Ability to stand and walk for four to ten hours per shift
  • Ability to reach, bend, balance, and lift up to 30 lbs repeatedly
  • Ability to hear with 100 percent accuracy with correction
  • Ability to see at 20/20 vision with correction

Job Qualifications

  • High school diploma or equivalent preferred
  • Six months shift lead experience for external candidates
  • Four months Pei Wei experience for internal candidates
  • Certified food handler
  • Strong communication and leadership skills
  • Ability to coach and mentor team members
  • Proficiency with back-office systems
  • Commitment to brand values and guest service excellence

Job Duties

  • Certified and trained in culinary and front-of-the-house operations and perform duties and coach team daily
  • Certified food handler and teach and execute company safety and health procedures
  • Communicate effectively with team members, management, and regional support office
  • Act as a role model in behaviors, dress, and guest interactions
  • Lead the team during shifts through coaching, delegation, and verification
  • Follow and execute shift responsibilities including admin, reporting, scheduling, cash handling, and inventory
  • Support onboarding and training processes including scheduling
  • Perform cash handling procedures according to company policies
  • Handle guest relations and coach team to improve guest experience
  • Escalate employee relations concerns promptly to the general manager
  • Attend all store manager meetings
  • Execute other assigned tasks and duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.