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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Pei Wei Asian Kitchen is a well-established fast casual restaurant chain known for its fresh, bold, and authentic Asian-inspired cuisine. With a strong commitment to quality ingredients and exceptional guest service, Pei Wei has built a reputation for delivering flavorful dishes that cater to a variety of tastes and dietary preferences. The company operates numerous locations across the United States and focuses on creating a positive dining experience through efficient operations and a welcoming atmosphere for guests. Pei Wei is dedicated to fostering a culture of teamwork, leadership development, and continuous improvement among its staff, ensuring every restaurant location maintains... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Ability to stand and walk for four to ten hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 pounds repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see 20/20 with correction
Job Qualifications
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Strong communication skills
- Proven leadership ability
- Knowledge of restaurant operations
- Ability to coach and develop team members
- Ability to handle guest relations effectively
Job Duties
- Certified and trained in culinary and front-of-the-house operations and perform duties and coach and verify daily
- Certified food handler and teach and execute company safety and health procedures
- Effectively communicate with team members, management, and regional support organization
- Act as a role model in behavior, dress, and guest interaction exhibiting desired behaviors and standards
- Lead the team during the shift through coaching, delegation, and verification
- Follow and execute shift responsibilities including administrative tasks such as reporting, scheduling, cash handling, opening and closing duties, inventory and ordering
- Support onboarding and training process including scheduling
- Perform cash handling procedures according to company policies
- Handle guest relations and coach team on improving guest experience
- Escalate employee relations concerns promptly to the general manager
- Attend all store manager meetings
- Execute other tasks and duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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