Pei Wei Restaurant Shift Leader-Hospitality/Culinary

Centennial, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

401(k) Plan

Training and Development

employee recognition programs

Job Description

Pei Wei is a dynamic and fast-growing restaurant chain specializing in fresh, made-to-order Asian cuisine with a commitment to quality, service, and a unique dining experience. Known for its innovative approach to fast-casual dining, Pei Wei combines bold flavors with fresh ingredients to deliver delicious meals in a vibrant and welcoming atmosphere. With locations across various regions, Pei Wei continues to expand and invest in talent to maintain its high standards for food quality and customer satisfaction.

As a Shift Leader at Pei Wei, you play a pivotal role in supporting restaurant management and ensuring the smooth operation of dail... Show More

Job Requirements

High school diploma or equivalent preferred
Minimum 6 months shift lead experience for external candidates
Minimum 4 months Pei Wei experience for internal candidates
Certified food handler
Action oriented
Customer focused
Self motivated
Ability to stand and walk for 4 to 10 hours per shift
Ability to reach, bend, balance, and transport objects up to 30 lbs repeatedly
Ability to hear with 100 percent accuracy with correction
Ability to see 20/20 with correction

Job Qualifications

High school diploma or equivalent preferred
Certified food handler
Experience leading shifts in a fast-casual restaurant environment
Strong communication skills
Ability to multitask and manage time effectively
Demonstrated leadership and team coaching abilities
Knowledge of safety and health regulations
Proficiency with back-office systems and cash handling
Customer service orientation
Problem-solving skills
Ability to handle stressful situations calmly

Job Duties

Certified and trained in culinary and front-of-the-house operations and can perform duties and coach or verify daily
Certified food handler and can effectively teach and execute company safety and health procedures
Effectively communicates to team members, management, and regional support office
Acts as a role model in behaviors, dress, and guest interaction exhibiting desired Pei Wei standards
Effectively leads the team during the shift through coaching, delegation, and verification
Follows and executes shift responsibilities including admin, reporting, scheduling, SMG scores, cash handling, opening/closing duties, inventory/ordering
Supports onboarding and training process including scheduling
Performs cash handling procedures according to company policies
Handles guest relations and coaches team on improving guest experience
Escalates employee relations concerns to general manager
Attends store manager meetings
Executes other tasks and duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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