Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Pei Wei is a prominent Asian-inspired fast casual restaurant chain known for delivering bold flavors and fresh ingredients. Founded with a mission to bring diverse Asian culinary experiences to a broad audience, Pei Wei emphasizes quality, service, and innovation in its dining concepts. As a growing brand in the restaurant industry, Pei Wei combines the casual dining experience with quick service, making it a popular destination for guests who appreciate flavorful dishes and convenient service. The company culture focuses on teamwork, leadership development, and creating a positive dining environment where both guests and employees feel valued. Pei Wei is committed... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified in culinary and front-of-the-house operations
- Certified food handler
- Ability to communicate effectively with team members management and support staff
- Ability to lead shifts including coaching and delegation
- Capacity to manage administrative duties including scheduling reporting cash handling and inventory
- Physical ability to stand walk bend balance and lift objects up to 30 lbs
- Ability to hear and see with correction
- Commitment to upholding company standards and guest service excellence
Job Qualifications
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified in culinary and front-of-the-house operations
- Certified food handler
- Effective communication skills
- Ability to lead and coach team members
- Experience with cash handling and inventory management
Job Duties
- Certified trained in culinary and front-of-the-house operations and can perform duties and coach verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates through live conversations email etc. to team members management and RSO
- Acts as a role model in behaviors dress and guest interaction Exhibits desired Pei Wei behaviors and standards and is a role model for dress behavior and interaction with guests and team members
- Effectively leads the team during the shift through coaching delegation and verification
- Effectively follows executes shift responsibilities as outlined on mod checklist including admin reporting scheduling SMG scores cash handling opening closing duties inventory ordering etc.
- Effectively supports the onboarding training process to include scheduling
- Effectively performs cash handling procedures according to company policies
- Effectively handles guest relations and can coach team on behaviors to improve the guest experience
- Promptly escalates any employee relations concerns to the general manager
- Attends all store manager meetings
- Effectively executes other tasks duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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