
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
employee discount
meal benefits
401(k) Plan
Career Development
Job Description
Pei Wei is a renowned fast-casual restaurant chain specializing in Asian-inspired cuisine, known for delivering fresh flavors and exceptional dining experiences. With a focus on quality ingredients and efficient service, Pei Wei has established itself as a leader in the quick-service restaurant sector. The company emphasizes a vibrant team environment, encouraging growth, collaboration, and leadership development among its staff. Employees at Pei Wei benefit from a dynamic workplace where innovation and guest satisfaction are paramount. The company values training and career advancement, making it an attractive employer for those seeking long-term opportunities in the food service industry.
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Job Requirements
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler preferred
- Ability to stand and walk for 4 to 10 hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 lbs repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
- Strong communication skills
- Ability to work all aspects of the restaurant
- Leadership skills
- Cash handling proficiency
Job Qualifications
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler preferred
- Strong communication skills
- Leadership ability
- Proficient in back-office systems
- Ability to coach and train team members
- Customer service skills
- Ability to handle cash and perform administrative duties
Job Duties
- Certified/trained in culinary and front-of-the-house operations and can perform duties and coach/verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates (through live conversations, email, etc) to team members, management, and regional support office
- Acts as a role model in behaviors, dress, and guest interaction
- Exhibits desired Pei Wei behaviors and standards and is a role model for dress, behavior, and interaction with guests and team members
- Effectively leads the team during the shift through coaching, delegation, and verification
- Effectively follows/executes shift responsibilities as outlined on mod checklist including admin, reporting, scheduling, SMG scores, cash handling, opening/closing duties, inventory/ordering
- Effectively supports the onboarding/training process including scheduling
- Effectively performs cash handling procedures according to company policies
- Effectively handles guest relations and can coach team on behaviors to improve the guest experience
- Promptly escalates any employee relations concerns to the general manager
- Attends all store manager meetings
- Effectively executes other tasks/duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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