Pei Wei Asian Diner, LLC logo

Pei Wei Asian Diner, LLC

Pei Wei Restaurant Shift Leader-Hospitality/Culinary

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
employee discount
meal benefits
401(k) Plan
Career Development

Job Description

Pei Wei is a renowned fast-casual restaurant chain specializing in Asian-inspired cuisine, known for delivering fresh flavors and exceptional dining experiences. With a focus on quality ingredients and efficient service, Pei Wei has established itself as a leader in the quick-service restaurant sector. The company emphasizes a vibrant team environment, encouraging growth, collaboration, and leadership development among its staff. Employees at Pei Wei benefit from a dynamic workplace where innovation and guest satisfaction are paramount. The company values training and career advancement, making it an attractive employer for those seeking long-term opportunities in the food service industry.

The Shif... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • 6 months shift lead experience for external candidates
  • 4 months Pei Wei experience for internal candidates
  • Certified food handler preferred
  • Ability to stand and walk for 4 to 10 hours per shift
  • Ability to reach, bend, balance, and transport objects up to 30 lbs repeatedly
  • Ability to hear with 100 percent accuracy with correction
  • Ability to see at 20/20 vision with correction
  • Strong communication skills
  • Ability to work all aspects of the restaurant
  • Leadership skills
  • Cash handling proficiency

Job Qualifications

  • High school diploma or equivalent preferred
  • 6 months shift lead experience for external candidates
  • 4 months Pei Wei experience for internal candidates
  • Certified food handler preferred
  • Strong communication skills
  • Leadership ability
  • Proficient in back-office systems
  • Ability to coach and train team members
  • Customer service skills
  • Ability to handle cash and perform administrative duties

Job Duties

  • Certified/trained in culinary and front-of-the-house operations and can perform duties and coach/verify on a daily basis
  • Certified food handler and can effectively teach and execute company safety and health procedures
  • Effectively communicates (through live conversations, email, etc) to team members, management, and regional support office
  • Acts as a role model in behaviors, dress, and guest interaction
  • Exhibits desired Pei Wei behaviors and standards and is a role model for dress, behavior, and interaction with guests and team members
  • Effectively leads the team during the shift through coaching, delegation, and verification
  • Effectively follows/executes shift responsibilities as outlined on mod checklist including admin, reporting, scheduling, SMG scores, cash handling, opening/closing duties, inventory/ordering
  • Effectively supports the onboarding/training process including scheduling
  • Effectively performs cash handling procedures according to company policies
  • Effectively handles guest relations and can coach team on behaviors to improve the guest experience
  • Promptly escalates any employee relations concerns to the general manager
  • Attends all store manager meetings
  • Effectively executes other tasks/duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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