Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Job Description
Pei Wei Asian Diner is a fast-casual restaurant chain specializing in Asian-inspired cuisine with a focus on fresh ingredients and bold flavors. Known for offering a diverse menu that ranges from traditional stir-fries to innovative bowls and sushi rolls, Pei Wei combines the convenience of quick service with the quality and atmosphere of a casual dining experience. Since its inception, Pei Wei has built a reputation for delivering excellent customer service, maintaining high food safety standards, and fostering a positive work environment for its team members. The company emphasizes operational efficiency, team collaboration, and leadership development within its restaurant teams.Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler preferred
- Ability to stand and walk for four to ten hours each shift
- Ability to reach, bend, balance and lift up to 30 pounds repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
Job Qualifications
- High school diploma or equivalent preferred
- Six months of shift lead experience for external candidates
- Four months of Pei Wei experience for internal candidates
- Certified food handler preferred
- Effective communication skills
- Leadership and coaching experience
- Ability to follow administrative and operational procedures
- Strong guest service orientation
- Ability to work well in a team environment
Job Duties
- Certified and trained in culinary and front-of-the-house operations and perform duties and coach and verify daily
- Certified food handler and effectively teach and execute company safety and health procedures
- Communicate effectively with team members, management, and restaurant support office
- Act as a role model in behaviors, dress, and guest interaction
- Lead the team during shifts through coaching, delegation, and verification
- Follow and execute shift responsibilities including administrative tasks, reporting, scheduling, cash handling, opening and closing duties, inventory and ordering
- Support the onboarding and training process including scheduling
- Perform cash handling procedures according to company policies
- Handle guest relations and coach team on improving guest experience
- Escalate employee relations concerns promptly to general management
- Attend all store manager meetings
- Execute other tasks and duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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