Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
flexible scheduling
Training and Development
Job Description
Pei Wei is a renowned fast-casual Asian restaurant chain known for its bold flavors and commitment to quality ingredients in every dish. Founded in 2000, Pei Wei has grown into a popular dining destination with multiple locations across the United States, serving fresh, made-to-order dishes inspired by traditional Asian cuisine. The company focuses on delivering an exceptional guest experience by combining fresh food with a vibrant dining atmosphere. Pei Wei prides itself on its innovative culinary techniques, dedication to food safety, and strong community engagement. As a fast-casual dining establishment, Pei Wei places great importance on leadership roles within the... Show More
Job Requirements
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified in culinary and front-of-the-house operations
- Certified food handler
- Ability to stand and walk for 4 to 10 hours per shift
- Ability to reach, bend, balance, and transport objects weighing up to 30 lbs repeatedly during a shift
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
Job Qualifications
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified in culinary and front-of-house operations
- Certified food handler
- Strong communication skills
- Ability to lead and coach team members effectively
- Experience with cash handling and administrative tasks
- Ability to multitask in a fast-paced environment
Job Duties
- Certified/trained in culinary and front-of-the-house operations and can perform duties and coach/verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates through live conversations, email, etc. to team members, management, and RSO
- Acts as a role model in behaviors, dress, and guest interaction
- Exhibits desired Pei Wei behaviors and standards and is a role model for dress, behavior, and interaction with guests and team members
- Effectively leads the team during the shift through coaching, delegation, and verification
- Effectively follows/executes shift responsibilities as outlined on mod checklist including admin, reporting, scheduling, SMG scores, cash handling, opening/closing duties, inventory/ordering
- Effectively supports the onboarding/training process including scheduling
- Effectively performs cash handling procedures according to company policies
- Effectively handles guest relations and can coach team on behaviors to improve the guest experience
- Promptly escalates any employee relations concerns to the GM
- Attends all store manager meetings
- Effectively executes other tasks/duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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