Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
Pei Wei Asian Diner is a fast-casual restaurant chain that specializes in offering fresh and vibrant Asian-inspired dishes. Known for its commitment to quality ingredients and authentic flavors, Pei Wei strives to provide a dynamic dining experience where guests receive exceptional service and enjoy a welcoming atmosphere. The company emphasizes team collaboration, personal development, and leadership growth within its restaurant operations, making it an excellent place for individuals looking to advance in the food service industry.
The Shift Leader position at Pei Wei is a pivotal role that directly supports the restaurant's management team and contributes significantly to the ov... Show More
The Shift Leader position at Pei Wei is a pivotal role that directly supports the restaurant's management team and contributes significantly to the ov... Show More
Job Requirements
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler
- Ability to stand and walk for 4 to 10 hours per shift
- Ability to lift and transport objects up to 30 lbs repeatedly
- Ability to hear with 100% accuracy with correction
- Ability to see at 20/20 vision with correction
- Ability to work a varied schedule including nights, weekends, and holidays
- Strong interpersonal and organizational skills
- Commitment to action-oriented, customer-focused, and self-motivated competencies
Job Qualifications
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler
- Strong communication skills
- Leadership abilities
- Ability to coach and verify team member performance
- Knowledge of company safety and health procedures
- Experience with cash handling procedures
- Guest service skills
- Ability to follow administrative and reporting duties
Job Duties
- Certified and trained in culinary and front-of-the-house operations and can perform duties and coach and verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates through live conversations, email, etc. to team members, management, and RSO
- Acts as a role model in behaviors, dress, and guest interaction and exhibits desired Pei Wei behaviors and standards
- Effectively leads the team during the shift through coaching, delegation, and verification
- Follows and executes shift responsibilities including admin, reporting, scheduling, SMG scores, cash handling, opening and closing duties, inventory and ordering
- Supports onboarding and training process including scheduling
- Performs cash handling procedures according to company policies
- Handles guest relations and coaches team on behaviors to improve guest experience
- Escalates employee relations concerns to general manager promptly
- Attends all store manager meetings
- Executes other tasks and duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: