Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Flexible Schedule
Training and development opportunities
Job Description
Pei Wei Asian Diner is a well-established fast-casual restaurant chain specializing in made-to-order Asian cuisine with a commitment to fresh ingredients and bold flavors. Operating across multiple locations, Pei Wei is known for its innovative menu, vibrant atmosphere, and dedication to outstanding guest experiences. As part of a growing restaurant company, Pei Wei maintains a strong emphasis on leadership development and employee growth, fostering a team environment where collaboration and customer focus are top priorities.
The Shift Leader position at Pei Wei plays a crucial role in the day-to-day operations and success of the restaurant. Shift Leaders work clo... Show More
The Shift Leader position at Pei Wei plays a crucial role in the day-to-day operations and success of the restaurant. Shift Leaders work clo... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Ability to stand and walk for four to ten hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 lbs repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
Job Qualifications
- High school diploma or equivalent preferred
- Experience as a shift leader for at least six months for external candidates
- Four months of Pei Wei experience for internal candidates
- Certified food handler
- Demonstrated leadership and team management skills
- Strong communication skills
- Ability to work effectively in a fast-paced environment
- Knowledge of cash handling and back-office systems
- Ability to coach and train team members
- Positive attitude and customer-focused mindset
Job Duties
- Certified and trained in culinary and front-of-the-house operations and perform duties and coach and verify daily
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates through live conversations, email, etc. to team members, management, and RSO
- Acts as a role model in behaviors, dress, and guest interaction
- Exhibits desired Pei Wei behaviors and standards and is a role model for dress, behavior, and interaction with guests and team members
- Effectively leads the team during shifts through coaching, delegation, and verification
- Follows and executes shift responsibilities as outlined on mod checklist including admin, reporting, scheduling, SMG scores, cash handling, opening and closing duties, inventory and ordering
- Supports onboarding and training process including scheduling
- Performs cash handling procedures according to company policies
- Handles guest relations and coaches team on behaviors to improve guest experience
- Promptly escalates any employee relations concerns to the general manager
- Attends all store manager meetings
- Executes other tasks and duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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