Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Pei Wei Asian Diner is a rapidly growing fast-casual restaurant brand specializing in fresh, flavorful Asian cuisine. Known for combining bold Asian flavors with a fresh, made-to-order approach, Pei Wei serves its customers a diverse menu ranging from traditional favorites to innovative dishes. The company prides itself on fostering a positive dining experience, exceptional customer service, and a collaborative, supportive work environment. As part of a large family of restaurants, Pei Wei operates with a focus on quality, consistency, and community involvement. Shift Leaders at Pei Wei play a vital role in maintaining these high standards and ensuring smooth day-to-day... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Capability to stand and walk for four to ten hours per shift
- Ability to reach, bend, balance, and transport items up to 30 lbs repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
- Certified food handler
- Strong communication skills
- Leadership competency
Job Qualifications
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler status
- Strong communication skills
- Leadership experience in hospitality or restaurant settings
- Ability to train and coach team members
- Effective problem-solving and conflict resolution skills
- Familiarity with restaurant operations and back-office systems
Job Duties
- Certified and trained in culinary and front-of-the-house operations and can perform duties and coach and verify daily
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates with team members, management, and regional support
- Acts as a role model in behaviors, dress, and guest interaction and exhibits desired Pei Wei behaviors and standards
- Effectively leads the team during the shift through coaching, delegation, and verification
- Executes shift responsibilities including administrative tasks, reporting, scheduling, SMG scores, cash handling, opening and closing duties, inventory, and ordering
- Supports onboarding and training processes including scheduling
- Performs cash handling procedures according to company policies
- Handles guest relations and coaches team to improve guest experience
- Escalates employee relations concerns to general manager
- Attends all store manager meetings
- Executes other tasks and duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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