Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
401(k) Plan
employee recognition programs
Job Description
Pei Wei Asian Diner is a fast-casual restaurant chain specializing in Asian-inspired dishes that blend quality, fresh ingredients, and flavorful recipes. Known for its commitment to delivering an exceptional customer experience, Pei Wei prides itself on a vibrant atmosphere where teamwork, consistency, and hospitality are paramount. With a strong presence across multiple locations, Pei Wei fosters a culture of growth and leadership development within its team members, encouraging career advancement and ongoing training. The company operates in a dynamic environment that values operational excellence, food safety, and outstanding guest service. Pei Wei is dedicated to supporting its staff with the... Show More
Job Requirements
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler preferred
- Ability to stand and walk for periods of four to ten hours each shift
- Ability to reach bend balance and transport various objects weighing up to 30 lbs repeatedly during a shift
- Must be able to hear with 100 percent accuracy with correction
- Must be able to see at 20 20 vision with correction
- Strong interpersonal and communication skills
- Comfortable taking a lead role in the absence of management
- Ability to handle guest relations and employee concerns promptly
Job Qualifications
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler preferred
- Strong leadership and communication skills
- Ability to train and develop team members
- Knowledge of food safety and health procedures
- Experience with cash handling and administrative duties
Job Duties
- Certified trained in culinary and front-of-the-house operations and can perform duties and coach verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates through live conversations email etc to team members management and RSO
- Acts as a role model in behaviors dress and guest interaction exhibits desired Pei Wei behaviors and standards and is a role model for dress behavior and interaction with guests and team members
- Effectively leads the team during the shift through coaching delegation and verification
- Effectively follows executes shift responsibilities as outlined on mod checklist including admin reporting scheduling SMG scores cash handling opening closing duties inventory ordering etc
- Effectively supports the onboarding training process including scheduling
- Effectively performs cash handling procedures according to company policies
- Effectively handles guest relations and can coach team on behaviors to improve the guest experience
- Promptly escalates any employee relations concerns to the general manager
- Attends all store manager meetings
- Effectively executes other tasks duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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