Pei Wei Restaurant Shift Leader-Hospitality/Culinary
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible scheduling
performance bonuses
Job Description
Pei Wei is a popular fast-casual dining restaurant chain known for its Asian-inspired cuisine, exceptional service, and vibrant dining experience. With a commitment to quality and guest satisfaction, Pei Wei has cultivated a reputation for fresh ingredients, made-to-order meals, and an energetic atmosphere that appeals to diverse customers. The brand's focus on innovation and hospitality has helped it establish a strong presence in the competitive restaurant industry, making it a sought-after employer for individuals passionate about food service and leadership development.
The Shift Leader position at Pei Wei is a pivotal role that directly supports the restaurant's management team an... Show More
The Shift Leader position at Pei Wei is a pivotal role that directly supports the restaurant's management team an... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Ability to work all restaurant aspects from guest service to kitchen execution
- Capacity to understand and use back-office systems
- Ability to stand and walk for four to ten hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 lbs repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
- Strong leadership and communication skills
- Ability to handle guest relations and employee concerns
Job Qualifications
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Strong communication skills
- Leadership experience
- Ability to manage cash handling procedures
- Experience with guest relations
- Ability to perform administrative tasks
- Ability to train and coach team members
Job Duties
- Certified and trained in culinary and front-of-the-house operations and can perform duties and coach and verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates with team members, management, and RSO through live conversations, email, etc
- Acts as a role model in behaviors, dress, and guest interaction, exhibiting desired Pei Wei behaviors and standards
- Effectively leads the team during the shift through coaching, delegation, and verification
- Effectively follows and executes shift responsibilities as outlined on mod checklist including admin, reporting, scheduling, SMG scores, cash handling, opening and closing duties, inventory and ordering
- Supports the onboarding and training process including scheduling
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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