Pei Wei Restaurant Shift Leader-Hospitality/Culinary
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Career development opportunities
Job Description
Pei Wei Asian Diner, a fast-casual restaurant chain specializing in Asian cuisine, is renowned for its commitment to delivering freshly prepared dishes with authentic flavors in a friendly and efficient environment. Established as a leader in the quick-service restaurant industry, Pei Wei has built a reputation for quality food, excellent customer service, and a vibrant, team-oriented workplace. With a focus on innovation, guest satisfaction, and employee development, Pei Wei continues to expand its presence across various locations, offering dynamic career opportunities for motivated individuals looking to grow within the food service sector. The company culture emphasizes leadership, operational excellence, and... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months of shift lead experience for external candidates
- Four months of Pei Wei experience for internal candidates
- Certified food handler
- Ability to stand and walk for four to ten hours per shift
- Ability to lift and transport objects up to 30 pounds repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
- Strong communication skills
- Ability to lead and motivate a team
- Experience with cash handling and inventory management
Job Qualifications
- High school diploma or equivalent preferred
- Six months of shift lead experience for external candidates
- Four months of Pei Wei experience for internal candidates
- Demonstrated leadership abilities
- Strong communication skills
- Knowledge of food safety and handling practices
- Ability to coach and motivate team members
- Proficient in restaurant operations and back-office systems
- Customer service oriented
- Ability to handle stressful situations calmly
Job Duties
- Certified and trained in culinary and front-of-the-house operations and can perform duties and coach and verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates with team members, management, and regional supervisors
- Acts as a role model in behaviors, dress, and guest interaction
- Effectively leads the team during the shift through coaching, delegation, and verification
- Effectively follows and executes shift responsibilities including administrative tasks, reporting, scheduling, SMG scores, cash handling, and inventory
- Supports the onboarding and training process including scheduling
- Performs cash handling procedures according to company policies
- Handles guest relations and coaches team to improve guest experience
- Escalates employee relations concerns to general manager
- Attends store manager meetings
- Executes other tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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