Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
career advancement
Job Description
Pei Wei is a fast-casual restaurant chain known for its Asian-inspired cuisine and vibrant dining atmosphere. The brand has built a strong reputation for delivering fresh, flavorful dishes made with high-quality ingredients, catering to guests who appreciate quick service without compromising on taste or quality. With a focus on operational excellence and outstanding customer service, Pei Wei continues to expand and innovate, providing a dynamic workplace for team members eager to grow in the hospitality industry. The company's culture emphasizes teamwork, respect, and continuous learning, creating a supportive environment where employees develop skills and advance their careers.
The ... Show More
The ... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Ability to stand and walk for four to ten hours per shift
- Ability to lift and carry objects weighing up to 30 pounds repeatedly
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
- Commitment to brand and team
- Energetic and action-oriented
- Strong customer focus
- Self-motivated and able to work independently
Job Qualifications
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Strong communication skills
- Ability to lead and motivate a team
- Knowledge of restaurant operations and safety standards
- Proficient in cash handling and administrative duties
Job Duties
- Certified and trained in culinary and front-of-the-house operations and perform duties and coach team daily
- Certified food handler and teach company safety and health procedures
- Communicate effectively with team members, management, and regional support office
- Act as a role model in behavior, dress, and guest interaction
- Lead the team during shifts through coaching, delegation, and verification
- Follow and execute shift responsibilities including admin, reporting, scheduling, cash handling, opening/closing duties, inventory, and ordering
- Support onboarding and training processes including scheduling
- Perform cash handling procedures according to company policies
- Handle guest relations and coach team to improve guest experience
- Escalate employee relations concerns to general manager promptly
- Attend all store manager meetings
- Execute other tasks and duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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