Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k)
Job Description
Pei Wei Asian Diner is a fast-casual restaurant chain specializing in Asian cuisine, including a delicious variety of dishes inspired by Chinese, Thai, Korean, and Japanese flavors. Founded with a commitment to delivering fresh, flavorful meals in a modern and friendly environment, Pei Wei has grown to become a reputable name in the casual dining industry across the United States. The company focuses on a team-oriented culture where customer satisfaction and food quality are top priorities. Pei Wei empowers its employees by providing opportunities for growth, training, and leadership development within the hospitality sector.
The role of Shift ... Show More
The role of Shift ... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months of shift lead experience for external candidates
- Four months of Pei Wei experience for internal candidates
- Certified food handler
- Ability to communicate effectively with team and management
- Ability to lead and motivate a team
- Ability to perform cash handling procedures
- Ability to stand and walk for 4 to 10 hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 lbs repeatedly
- Ability to hear and see with correction
- Committed to brand and team
- Action oriented and self-motivated
- Customer focused
- Availability to work scheduled shifts
Job Qualifications
- High school diploma or equivalent preferred
- Six months of shift lead experience for external candidates
- Four months of Pei Wei experience for internal candidates
- Certification as food handler preferred
- Strong leadership and communication skills
- Ability to teach and coach team members
- Proficiency in using back-office systems
- Ability to perform multitasking under fast-paced work environment
- Strong problem-solving and customer service skills
Job Duties
- Certified and trained in culinary and front-of-the-house operations and can perform duties and coach and verify daily
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates with team members, management, and regional support office through various channels
- Acts as a role model in behaviors, dress, and guest interaction demonstrating desired Pei Wei standards
- Effectively leads the team during shifts through coaching, delegation, and verification
- Follows and executes shift responsibilities including administrative tasks, reporting, scheduling, cash handling, opening and closing duties, inventory and ordering
- Supports onboarding and training processes including scheduling
- Performs cash handling procedures according to company policies
- Handles guest relations and coaches team to improve guest experience
- Escalates employee relations concerns promptly to the general manager
- Attends all store manager meetings
- Executes other assigned tasks and duties effectively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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