Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401k plan
Career development opportunities
flexible scheduling
Job Description
Pei Wei is a prominent fast-casual restaurant chain known for offering a wide variety of Asian-inspired dishes made fresh daily in each location. With a commitment to quality, fast service, and a vibrant dining atmosphere, Pei Wei has become a preferred dining destination for customers seeking flavorful meals in a convenient setting. The company values a collaborative culture, where team members and management work together to uphold high standards of guest service, operational excellence, and food safety. Pei Wei emphasizes employee development and growth opportunities, making it a desirable workplace for those passionate about the restaurant industry and leadership roles... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified/trained in culinary and front-of-the-house operations
- Certified food handler
- Ability to stand and walk for four to ten hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 lbs repeatedly
- Ability to hear with 100% accuracy with correction
- Ability to see 20/20 vision with correction
Job Qualifications
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified/trained in culinary and front-of-the-house operations
- Certified food handler
- Excellent communication skills
- Ability to lead teams effectively
- Strong organizational and multitasking skills
- Ability to coach and train team members
- Knowledge of safety and health procedures
Job Duties
- Certified/trained in culinary and front-of-the-house operations and can perform duties and coach/verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates through live conversations, email, etc to team members, management, and regional supervisors
- Acts as a role model in behaviors, dress, and guest interaction exhibiting desired Pei Wei behaviors and standards
- Effectively leads the team during the shift through coaching, delegation, and verification
- Effectively follows/executes shift responsibilities including admin, reporting, scheduling, SMG scores, cash handling, opening/closing duties, inventory/ordering
- Supports onboarding and training process including scheduling
- Performs cash handling procedures according to company policies
- Handles guest relations and coaches team on behaviors to improve guest experience
- Escalates employee relations concerns promptly to general manager
- Attends all store manager meetings
- Executes other tasks/duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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