Pei Wei Restaurant Shift Leader-Hospitality/Culinary
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
flexible scheduling
Job Description
Pei Wei is a modern Asian kitchen restaurant brand that offers a fresh, fast-casual dining experience with a menu that blends authentic Asian flavors with fast-casual convenience. Operating multiple locations across the United States, Pei Wei prides itself on delivering high-quality food, excellent customer service, and a vibrant dining environment. Known for its commitment to quality, innovation, and great guest experiences, Pei Wei has grown steadily by focusing on team culture, operational excellence, and community engagement.
Within Pei Wei, the role of the Shift Leader is a fundamental position that directly supports the management team and plays a pi... Show More
Within Pei Wei, the role of the Shift Leader is a fundamental position that directly supports the management team and plays a pi... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months shift lead experience for external candidates
- Four months Pei Wei experience for internal candidates
- Certified food handler
- Ability to work all aspects of restaurant operations
- Effective communication skills
- Capacity to use back-office systems
- Ability to lead in absence of management
- Ability to stand and walk for four to ten hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 lbs
- Hearing and vision capabilities with correction
- Strong commitment to brand and team
- Action oriented and self motivated
- Customer focused
Job Qualifications
- High school diploma or equivalent preferred
- Six months of shift lead experience for external candidates
- Four months of Pei Wei experience for internal candidates
- Certified food handler
- Strong leadership and communication skills
- Ability to multitask and work in a fast-paced environment
- Customer-focused mindset
Job Duties
- Perform and coach daily culinary and front-of-house operations
- Teach and enforce food safety and health procedures
- Communicate effectively with team members, management, and regional support
- Model desired behaviors, dress, and guest interaction
- Lead the team through coaching, delegation, and verification
- Complete shift responsibilities including admin, reporting, scheduling, cash handling, opening/closing duties, inventory/ordering
- Support onboarding and training processes including scheduling
- Handle cash according to company policies
- Manage guest relations and coach team for improved experience
- Escalate employee relations concerns to general manager
- Attend all store manager meetings
- Execute other assigned tasks and duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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