Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Pei Wei is a popular fast-casual restaurant chain known for its Asian-inspired dishes and commitment to delivering high-quality food with excellent customer service. Established as a trusted brand in the casual dining segment, Pei Wei emphasizes fresh ingredients, flavorful recipes, and a vibrant dining environment to cater to a diverse customer base that seeks quick yet memorable meal experiences. The company prides itself on fostering an energetic and supportive workplace culture where team members grow and advance professionally while contributing to the company’s ongoing success. Pei Wei restaurants are bustling hubs where efficiency, teamwork, and exceptional guest interactions combine to... Show More
Job Requirements
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler required
- Ability to stand and walk for periods of four to ten hours each shift
- Ability to reach, bend, balance, and transport objects weighing up to 30 lbs repeatedly during a shift
- Ability to hear with 100 percent accuracy with correction
- Ability to see at 20/20 vision with correction
- Effective communication skills
- Strong leadership capabilities
- Comfortable taking on challenges and working at an appropriate pace
- Commitment to customer service and team support
Job Qualifications
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified/trained in Culinary and Front-of-the-House Operations
- Certified food handler
- Strong communication skills
- Leadership skills
- Ability to coach and train team members
- Knowledge of safety and health procedures
- Ability to handle cash and administrative tasks effectively
Job Duties
- Certified/trained in Culinary and Front-of-the-House Operations and can perform duties and coach/verify on a daily basis
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicates (through live convos, email, etc) to Team Members, Management, and RSO
- Acts as a role model in behaviors, dress, and guest interaction
- Exhibits desired Pei Wei behaviors and standards and is a role model for dress, behavior, and interaction with guests and team members
- Effectively leads the team during the shift, through coaching, delegation, and verification
- Effectively follows/executes shift responsibilities as outlined on mod checklist - to include admin, reporting, scheduling, SMG scores, cash handling, opening/closing duties, inventory/ordering, etc
- Effectively supports the onboarding/training process to include scheduling
- Effectively performs cash handling procedures according to company policies
- Effectively handles Guest relations and can coach team on behaviors to improve the guest experience
- Promptly escalates any Employee relations concerns to the GM
- Attends all store manager meetings
- Effectively executes other tasks/duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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