Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule
Job Description
Pei Wei Asian Diner is a fast-casual restaurant chain known for offering fresh, made-to-order Asian cuisine inspired by authentic flavors and recipes. Established to provide quick yet satisfying meals in a modern and inviting atmosphere, Pei Wei focuses on delivering an exceptional guest experience by combining quality menu options with swift and attentive service. The restaurant prides itself on its commitment to culinary excellence, customer satisfaction, and operational efficiency, making it a popular choice for diners seeking a flavorful and convenient dining option. Pei Wei operates multiple locations and is dedicated to fostering a positive work environment that values teamwork,... Show More
Job Requirements
- High school graduate or equivalent preferred
- Previous experience as a cashier and operating a POS system
- Understanding of English language
- Must be able to speak clearly and listen attentively to customers, employee and management
- Basic math skills and computer proficiency
- Ability to work in a team environment
- Ability to work calmly and effectively under pressure
Job Qualifications
- High school graduate or equivalent preferred
- Previous experience as a cashier and operating a POS system
- Understanding of English language
- Must be able to speak clearly and listen attentively to customers, employee and management
- Basic math skills and computer proficiency
- Ability to work in a team environment
- Ability to work calmly and effectively under pressure
- Must have excellent interpersonal and customer service skills
- Must have integrity, honesty and accountability in all dealings
- Must be committed to quality service
Job Duties
- Accommodate guests by greeting them in a timely professional manner and providing them with information pertaining to menu and how to Pei Wei
- Fulfill orders placed by guests for dining in or for take away in person, by phone or on-line
- Responsible for the overall set-up, maintenance and closing duties for the front of the house (FOH) in accordance to Pei Wei SOPs
- Process phone orders in a timely manner
- Takes and processes customer orders into POS system
- Processes and totals order on POS system and apply customer payment into register
- Processes credit cards, takes cash and makes correct change for customer payment
- Greet and welcome customers entering the restaurant
- Packages take home orders for customers
- Tabulate data regarding bills, total amounts, restaurant expenses in POS system
- Maintains and cleans front of house area including drink and condiment station
- Follows dress code
- Work around various levels of temperature, including warm to extremely warm temperatures in the kitchen
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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