
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Meal Allowances
Retirement Plan
Flexible Schedule
Job Description
Pei Wei Asian Kitchen is a fast-casual restaurant chain known for its fresh, made-to-order Asian cuisine offering a diverse menu that combines contemporary flavors with traditional Asian recipes. The company prides itself on delivering exceptional guest experiences through quality food, quick service, and a welcoming atmosphere. With locations across various regions, Pei Wei has established a reputation for its commitment to customer satisfaction and operational excellence in the fast-casual dining sector.
The role of a Front of House Team Member at Pei Wei is a vital position focused on enhancing the guest experience by accommodating their needs promptly and profess... Show More
The role of a Front of House Team Member at Pei Wei is a vital position focused on enhancing the guest experience by accommodating their needs promptly and profess... Show More
Job Requirements
- High school graduate or equivalent preferred
- Previous experience as a cashier and operating a POS system
- Understanding of English language with clear speaking and attentive listening
- Basic math skills and computer proficiency
- Ability to work in a team environment
- Ability to work calmly and effectively under pressure
Job Qualifications
- High school graduate or equivalent preferred
- Previous experience as a cashier
- Experience operating POS system
- Ability to speak clearly and listen attentively in English
- Basic math skills
- Computer proficiency
- Ability to work calmly and effectively under pressure
- Excellent interpersonal and customer service skills
- Integrity, honesty, and accountability
- Commitment to quality service
- Ability to work in a team environment
Job Duties
- Accommodate guest needs by greeting them timely and professionally
- Provide information about menu and "How to Pei Wei"
- Fulfill in-person, phone, and online orders for dining in or take away
- Set up, maintain, and close front of house area according to SOPs
- Process customer orders and payments accurately using POS system
- Handle cash and credit card transactions making correct change
- Greet and welcome customers entering the restaurant
- Package take home orders
- Maintain cleanliness of front of house area including drink and condiment stations
- Tabulate data on bills, totals, and restaurant expenses in POS system
- Follow dress code
- Work in varying temperature conditions including warm kitchen environments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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