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Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and Development
Job Description
Pei Wei Asian Kitchen is a well-established, fast-casual restaurant chain that specializes in serving fresh, made-to-order Asian cuisine with a focus on quality and customer satisfaction. Known for their commitment to operational excellence and culinary innovation, Pei Wei Asian Kitchen prides itself on providing guests with an exceptional dining experience through a combination of high-quality dishes, inviting ambiance, and outstanding service. As part of a growing brand, the company fosters a culture of leadership, teamwork, and continuous improvement, creating a supportive environment for its employees and management teams alike.
The General Manager position at Pei Wei Asian Kitchen... Show More
The General Manager position at Pei Wei Asian Kitchen... Show More
Job Requirements
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager experience for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House Operations
- Valid safe food handlers permit obtained within 6 months or sooner per local regulations
- Ability to stand and walk for eight to ten hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 lbs
- Strong leadership and communication skills
- Ability to manage multiple administrative tasks
- Proficiency with performance management tools
- Knowledge of food safety and sanitation guidelines
Job Qualifications
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager experience for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership skills
- Ability to drive sales growth
- Knowledge of safety and sanitation regulations
- Experience in conflict management
- Effective team-building skills
- Hiring and staffing expertise
- Emotional intelligence
- Ability to manage change
- Scheduling and labor cost control skills
- Food safety focus
- Strong communication skills
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P&L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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