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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401k plan
Career development opportunities
Potential bonuses
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain specializing in made-to-order Asian cuisine inspired by traditional recipes. Established to bring fresh and flavorful Asian dishes to a nationwide audience, Pei Wei has earned a reputation for its vibrant menu, quality ingredients, and commitment to exceptional guest experiences. The company focuses on operational excellence, guest satisfaction, and fostering a positive work environment. It is dedicated to innovation, community involvement, and delivering health-conscious, crave-worthy dishes to its diverse customer base.
The General Manager at Pei Wei Asian Kitchen plays a pivotal role in maintaining the restaurant's operational success and ensu... Show More
The General Manager at Pei Wei Asian Kitchen plays a pivotal role in maintaining the restaurant's operational success and ensu... Show More
Job Requirements
- high school diploma or GED
- 2 years general manager experience or 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- ability to stand and walk for eight to ten hours per shift
- ability to reach, bend, balance and transport objects up to 30 lbs
- must obtain and maintain a safe food handlers permit within six months or as required by local regulations
Job Qualifications
- high school diploma or GED
- 2 years general manager experience or 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- certification in Pei Wei Culinary and Front-of-the-House Operations
- strong leadership and team development abilities
- excellent customer service and guest relations skills
- proficiency in conflict management and emotional intelligence
- ability to build and maintain sales culture
- strong organizational and scheduling skills
- knowledge of food safety regulations and standards
- capability to perform physical tasks required in restaurant operations
Job Duties
- ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates tasks appropriately to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications for each job position
- provides ongoing leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- acts as a goodwill ambassador to the community of Pei Wei
- uses performance management tools and processes to ensure all employee performance appraisals are completed with coaching, correction and feedback
- ensures all state and federal safety and sanitation guidelines are followed
- ensures regular repairs and maintenance of the restaurant in a timely manner
- handles administrative tasks including hiring, terminating, invoicing, payroll, and cash handling
- performs regular line checks to maintain all product quality standards
- makes sure all prep lists and order guides are complete
- takes responsibility for all cost and food inventories
- obtains and maintains appropriate safe food handlers permit according to local regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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