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Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a dynamic and rapidly expanding restaurant brand known for its commitment to delivering authentic and high-quality Asian cuisine. With a focus on operational excellence and exceptional guest experiences, Pei Wei Asian Kitchen combines traditional recipes with modern culinary innovation to attract a diverse clientele. The company prides itself on maintaining the highest standards in food quality, safety, and customer service, making it a preferred dining destination for those seeking flavorful, freshly prepared Asian dishes in a vibrant and welcoming atmosphere.
The General Manager position at Pei Wei Asian Kitchen is a critical leadership role re... Show More
The General Manager position at Pei Wei Asian Kitchen is a critical leadership role re... Show More
Job Requirements
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months experience in a senior or assistant manager position within Pei Wei for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House Operations
- Ability to perform physical labor such as standing and walking for 8-10 hours and lifting up to 30 lbs
- Strong sales and team building competencies
- Effective conflict management skills
- Emotional intelligence and ability to adapt management style
- Comfortable with change and able to provide constructive feedback
- Ability to create efficient schedules balancing business and team needs
- Knowledge of food safety and sanitation guidelines
- Must obtain and maintain a safe food handler's permit within 6 months
- Ability to handle administrative duties including payroll and cash handling
- Willingness to act as a brand ambassador and community goodwill representative
Job Qualifications
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager position for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team development skills
- Proficient in performance management and employee coaching
- Knowledge of safety and sanitation regulations
- Effective communication and conflict resolution abilities
- Ability to develop and implement sales and marketing plans
- Experience managing food and labor costs
- Ability to oversee administrative tasks such as payroll and invoicing
- Skilled in maintaining food quality and safety standards
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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