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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Pei Wei Asian Kitchen is a well-established fast-casual restaurant chain specializing in Asian-inspired cuisine. Known for its fresh ingredients, bold flavors, and a commitment to quality, Pei Wei offers a dynamic dining experience that blends authentic recipes with modern culinary techniques. The restaurant prides itself on maintaining a welcoming atmosphere for guests and fostering a positive, team-oriented work environment for its employees. The company emphasizes operational excellence, customer satisfaction, and community engagement as core pillars of its brand identity. Pei Wei Asian Kitchen operates multiple locations across the country, each managed by dedicated professionals who uphold the company’s standards of... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years General Manager experience for external candidates
- Minimum 6 months Pei Wei Senior or Assistant Manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House operations
- Ability to stand and walk for 8 to 10 hours per shift
- Capability to reach, bend, balance, and lift up to 30 lbs
- Obtain and maintain a safe food handler’s permit within 6 months
- Strong sales building and conflict management abilities
- Skilled in team building, hiring, and staffing
- Demonstrated emotional intelligence and flexibility
- Comfortable with continuous change
- Effective scheduling skills
- Commitment to food safety standards
Job Qualifications
- High school diploma or GED
- Minimum 2 years General Manager experience for external candidates
- Minimum 6 months Pei Wei Senior or Assistant Manager experience for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House operations
- Strong leadership and team management skills
- Proven ability in sales building and profitability management
- Experience with performance management and employee development
- Knowledge of food safety and sanitation regulations
- Ability to manage conflict and build effective teams
- Competency in scheduling and labor cost control
- Emotional intelligence and adaptability to change
- Excellent communication and customer service skills
Job Duties
- Ensures operational excellence of specified restaurant
- Takes ownership of guest relations and customer satisfaction outcomes
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit through local marketing and internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House operations and performs duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates tasks to management and hourly team members
- Recruits, hires, and trains a full team according to internal training specifications
- Provides ongoing leadership and development to immediate management staff including financial and safety accountabilities
- Acts as a goodwill ambassador to the community
- Uses performance management tools to ensure employee appraisals with coaching and feedback
- Ensures all safety and sanitation guidelines are followed
- Oversees timely repairs and maintenance of the restaurant
- Handles administrative tasks such as hiring, terminating, invoicing, payroll, and cash handling
- Performs regular line checks to maintain product quality
- Manages prep lists, order guides, cost control, and food inventories
- Obtains and maintains a safe food handler’s permit
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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