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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
performance bonuses
Job Description
Pei Wei Asian Kitchen is a renowned casual dining restaurant franchise known for its made-to-order Asian cuisine that combines bold flavors with fresh ingredients. Operating across numerous locations, Pei Wei Asian Kitchen is committed to delivering a vibrant guest experience through its diverse menu offerings rooted in the rich culinary traditions of Asia while maintaining a modern and approachable dining atmosphere. The establishment is highly focused on operational excellence, guest satisfaction, and a strong team culture that reflects the brand's core values of quality, service, and community engagement.
The General Manager position at Pei Wei Asian Kitchen is a critic... Show More
The General Manager position at Pei Wei Asian Kitchen is a critic... Show More
Job Requirements
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei Sr/Assistant Manager experience for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House Operations
- Ability to stand and walk for eight to ten hours per shift
- Capability to reach, bend, balance, and transport objects up to 30 lbs during a shift
- Knowledge of state and federal safety and sanitation guidelines
- Strong leadership and interpersonal skills
- Experience in conflict resolution
- Capability to manage scheduling and labor costs effectively
- Ability to handle administrative duties including payroll and cash handling
Job Qualifications
- High School diploma or GED required
- External candidates must have 2 years General Manager experience
- Internal candidates must have 6 months Pei Wei Sr./Assistant Manager position
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team development skills
- Proficient in managing food and labor costs
- Knowledgeable in safety and sanitation standards
- Excellent conflict management and communication skills
- Ability to create and manage effective work schedules
- Experience in recruiting, hiring, and training staff
- Proven ability to drive sales and profitability
- Ability to conduct performance appraisals and coaching
- Familiarity with administrative tasks such as payroll and invoicing
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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