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Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a contemporary fast-casual restaurant brand known for its commitment to fresh, high-quality Asian cuisine and exceptional guest experiences. With a focus on operational excellence, Pei Wei Asian Kitchen combines authentic flavors with a modern dining environment, making it a popular choice among diners seeking delicious meals served quickly and with great customer service. The brand prides itself on maintaining strict standards for food preparation, safety, and employee development, positioning itself as a leader in the casual dining sector.
The General Manager at Pei Wei Asian Kitchen plays a pivotal role in driving the operation... Show More
The General Manager at Pei Wei Asian Kitchen plays a pivotal role in driving the operation... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
- Must be able to stand and walk for periods of eight to ten hours in length each shift
Job Qualifications
- Experienced in managing restaurant operations
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team management skills
- Knowledge of safety and sanitation regulations
- Proven ability to drive sales and profitability
- Excellent conflict management and communication skills
- Ability to develop and train team members
- Skilled in creating effective schedules that maximize guest experience and control labor costs
- Emotional intelligence and adaptability to change
- Proficient in administrative tasks including payroll, invoicing, and cash handling
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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