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Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain specializing in Asian-inspired dishes, committed to delivering exceptional dining experiences through high-quality food and outstanding service. Known for its fresh ingredients, bold flavors, and innovative cooking methods, Pei Wei continually strives to exceed customer expectations while maintaining operational excellence across all its locations. The company fosters a dynamic work environment that values leadership, teamwork, and community engagement, ensuring both staff and guests enjoy a safe and welcoming atmosphere. As a leader in the industry, Pei Wei emphasizes sustainable business practices and continuous improvement, making it a preferred employer in the... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager experience for internal candidates
- Ability to create a sales culture and identify incremental sales growth opportunities
- Strong conflict management skills
- Ability to build and develop teams and create open dialogue
- Prioritize hiring and use diverse recruiting sources
- Ability to flex management style based on situations
- Comfortable with continuous change
- Ability to create efficient schedules balancing guest experience and labor costs
- Awareness of strict food safety standards and proactive monitoring
- Ability to consistently deliver and track key performance metrics
- Ability to perform physical tasks including standing for eight to ten hours and lifting up to 30 lbs during shifts
Job Qualifications
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager position for internal candidates
- Demonstrated leadership and team development skills
- Strong conflict management abilities
- Proven experience in sales building and driving results
- Excellent communication and interpersonal skills
- Knowledge of food safety and sanitation regulations
- Ability to schedule effectively and manage labor costs
- Competency in performance management and employee development
- Ability to adapt to change and provide constructive feedback
- Good emotional intelligence with the ability to flex management style
- Experience in recruitment, hiring, and staff training
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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