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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain that specializes in Asian-inspired cuisine, offering a vibrant and diverse menu crafted from authentic ingredients and innovative culinary techniques. Known for its commitment to quality and customer satisfaction, Pei Wei has established itself as a leader in the fast-casual dining sector, providing a welcoming environment where guests can enjoy flavorful meals prepared to order with exceptional service. The company prioritizes its core values of operational excellence, safety, and employee development, ensuring every location maintains high standards that embody the Pei Wei brand. With a strong focus on community engagement and... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager position for internal candidates
- Ability to reach, bend, balance, and transport various objects weighing up to 30 lbs during a shift
- Must be able to stand and walk for periods of eight to ten hours in length each shift
Job Qualifications
- Proven leadership and team management skills
- Strong sales building abilities
- Excellent conflict management capabilities
- Experienced in hiring and staffing
- Skilled in building and motivating teams
- High emotional intelligence and adaptability
- Comfortable with and embraces change
- Effective at scheduling to maximize guest experience and control labor costs
- Comprehensive understanding of food safety principles
- Ability to drive consistent results in key performance metrics
- Strong communication and organizational skills
- Proficiency in hospitality or restaurant management software
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates tasks appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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