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Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Pei Wei Asian Kitchen is a prominent fast-casual restaurant chain that specializes in fresh and flavorful Asian-inspired cuisine. Known for its vibrant menu and commitment to quality, Pei Wei has established a strong presence in the casual dining market by offering guests an authentic dining experience that emphasizes operational excellence and customer satisfaction. With a focus on sustainability and community engagement, Pei Wei prides itself on creating a welcoming environment where employees can thrive and guests feel valued. As a notable player in the restaurant industry, the company continuously seeks to innovate and uphold the highest standards in food preparation,... Show More
Job Requirements
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior or assistant manager position for internal candidates
- certified in Pei Wei culinary and front-of-the-house operations
- able to reach, bend, balance and transport objects up to 30 lbs
- able to stand and walk for eight to ten hours during shifts
- competent in managing sales and profitability
- skilled in conflict management
- capable of building and leading teams
- proficient in hiring and staffing
- high emotional intelligence
- adaptable to change
- effective scheduling skills
- strong focus on food safety and sanitation
- able to complete administrative duties
Job Qualifications
- High school diploma or GED
- 2 years general manager experience (external candidates)
- 6 months Pei Wei senior or assistant manager position (internal candidates)
- certified in Pei Wei culinary and front-of-the-house operations
- proven leadership and team development skills
- strong sales and profitability focus
- excellent conflict management abilities
- effective hiring and staffing experience
- high emotional intelligence
- adaptability to change
- excellent scheduling skills
- commitment to food safety and sanitation
- ability to deliver and drive key performance metrics
Job Duties
- Ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- certified in Pei Wei culinary and front-of-the-house operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications for each job position
- provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- food and labor costs
- safety and sanitation
- acts as a goodwill ambassador to the community of Pei Wei
- uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- ensures that all state and federal safety and sanitation guidelines are being followed
- ensures regular repairs and maintenance of the restaurant in a timely manner
- handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- performs regular line checks to maintain all product quality standards
- makes sure that all prep lists and order guides are complete
- takes responsibility for all cost and food inventories
- obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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