Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a fast-casual restaurant chain known for its vibrant and fresh Asian-inspired dishes, blending traditional flavors with a modern approach. Founded in 2000, Pei Wei has grown into a recognized brand committed to quality food, excellent service, and a unique dining experience. As a dynamic restaurant company, Pei Wei strives to maintain high standards of operational excellence, customer satisfaction, and employee engagement across all its locations. The company values innovation, teamwork, and a dedication to guest experience, fostering an inclusive environment where employees can thrive and grow professionally.
The position of General Manager at ... Show More
The position of General Manager at ... Show More
Job Requirements
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months senior or assistant manager experience at Pei Wei for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- ability to perform operational duties daily
- strong leadership and communication skills
- knowledge of food safety and sanitation
- capability to manage sales, labor costs, and financial aspects
- ability to recruit, hire, and train team members
- proficient in conflict management and building teams
- emotional intelligence and adaptability
- able to schedule effectively
- must obtain and maintain safe food handler permit
- capable of standing and walking for 8 to 10 hours per shift
- able to lift and transport up to 30 lbs during shifts
Job Qualifications
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior or assistant manager experience for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- proven leadership and team management skills
- strong customer service orientation
- ability to handle administrative and financial tasks
- excellent communication and interpersonal skills
- knowledge of safety and sanitation regulations
- skilled in conflict management and sales building
- capable of performance management and employee development
- emotional intelligence
- adaptability to change
- scheduling and labor cost management
- food safety knowledge
Job Duties
- Ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit
- certified in Pei Wei Culinary and Front-of-the-House Operations and performs duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates tasks appropriately to management and hourly team members
- recruits, hires, and trains a full team
- provides ongoing leadership and development to immediate management staff
- acts as a goodwill ambassador to the community
- uses performance management tools for employee appraisals
- ensures compliance with safety and sanitation guidelines
- oversees restaurant repairs and maintenance
- manages administrative tasks including hiring, terminating, invoicing, payroll, and cash handling
- performs regular quality checks
- completes prep lists and order guides
- manages cost and food inventories
- obtains and maintains safe food handlers permit
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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