Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Pei Wei Asian Kitchen is a dynamic fast-casual restaurant brand renowned for delivering authentic Asian cuisine with a modern twist. Established with a focus on fresh ingredients, bold flavors, and a superior dining experience, Pei Wei has built a reputation for operational excellence, quality customer service, and culinary innovation. The chain is committed to fostering a welcoming community environment both for its guests and employees, ensuring high standards of safety, sanitation, and guest satisfaction across all locations. Pei Wei Asian Kitchen is dedicated to empowering its team through comprehensive training programs, leadership development, and a culture that values diversity and... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Must obtain safe food handlers permit within 6 months or as required by local regulations
- Ability to work standing and walking for 8 to 10 hours
- Must be able to reach, bend, balance and transport objects up to 30 lbs
- Strong sales building competency
- Effective conflict management skills
- Team building and leadership abilities
- Hiring and staffing expertise
- High emotional intelligence
- Ability to embrace change
- Proficient in scheduling effectively
- Food safety focus
- Demonstrated ability to drive results and hold team accountable
Job Qualifications
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- Proven leadership and team development skills
- Strong knowledge of operational standards in fast-casual dining
- Ability to drive sales and manage profitability
- Familiarity with safety and sanitation regulations
- Excellent conflict management abilities
- Skilled in performance management and employee coaching
- Strong organizational and administrative skills
- Effective communication and interpersonal skills
Job Duties
- Ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications for each job position
- provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- food and labor costs
- safety and sanitation
- acts as a goodwill ambassador to the community of Pei Wei
- uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- ensures that all state and federal safety and sanitation guidelines are being followed
- ensures regular repairs and maintenance of the restaurant in a timely manner
- handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- performs regular line checks to maintain all product quality standards
- makes sure that all prep lists and order guides are complete
- takes responsibility for all cost and food inventories
- obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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