Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Training and Development
Job Description
Pei Wei Asian Kitchen is a rapidly growing fast-casual Asian dining concept known for its fresh ingredients and made-to-order dishes that blend traditional Asian flavors with modern culinary techniques. As a part of the Pei Wei family, the restaurant is dedicated to delivering exceptional guest experiences, operational excellence, and fostering a positive workplace culture. Known for a vibrant atmosphere and a diverse menu that appeals to a broad range of customers, Pei Wei Asian Kitchen continues to expand its presence across the United States, focusing on quality, innovation, and community engagement.
The General Manager role at Pei Wei Asi... Show More
The General Manager role at Pei Wei Asi... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Able to reach, bend, balance, and transport objects weighing up to 30 lbs
- Able to stand and walk for 8 to 10 hours per shift
- Must obtain and keep current safe food handlers permit within 6 months
- Demonstrated competency in sales building, conflict management, building teams, hiring and staffing, emotional intelligence, embracing change, scheduling effectively, food safety focus, and driving results
- Strong leadership and operational management skills
Job Qualifications
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Proven leadership and team development skills
- Strong knowledge of food safety and sanitation
- Experience with P/L statement accountabilities and cost controls
- Ability to handle administrative tasks including hiring, payroll, and invoicing
- Excellent customer service and conflict resolution skills
- Ability to lead and motivate a team
- Strong communication and organizational skills
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and labor costs
- Safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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