Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a prominent restaurant chain known for its dedication to delivering fresh, flavorful Asian cuisine in a welcoming and modern environment. The company prides itself on operational excellence, exceptional guest experiences, and maintaining high standards for quality, safety, and employee engagement. With a focus on innovation and continuous improvement, Pei Wei emerges as a leader in the fast-casual dining sector, dedicated to fostering both customer satisfaction and a productive team atmosphere. The company operates multiple locations and emphasizes a culture of leadership, development, and community involvement.
The General Manager position at Pei Wei Asian... Show More
The General Manager position at Pei Wei Asian... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years General Manager experience for external candidates
- Minimum 6 months Pei Wei Senior or Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to perform daily operational duties
- Knowledge of state and federal safety and sanitation guidelines
- Capability to stand and walk for long shifts
- Ability to lift objects up to 30 pounds
- Strong leadership and supervisory skills
- Effective conflict resolution abilities
- Excellent communication skills
- Willingness to obtain and maintain food handler permits
- Availability to work flexible hours
- Proficiency in administrative tasks including payroll and cash handling
Job Qualifications
- High school diploma or GED
- Minimum 2 years of General Manager experience for external candidates
- Minimum 6 months in Pei Wei Senior or Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team management skills
- Knowledge of safety and sanitation regulations
- Proficient in performance management and employee development
- Ability to drive sales and profitability
- Excellent conflict management skills
- Effective hiring and training capabilities
- Strong emotional intelligence
- Adaptability to change
- Skilled in scheduling and labor management
- Commitment to food safety and quality standards
- Good communication and community engagement abilities
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed with appropriate coaching, correction, and feedback
- Ensures all state and federal safety and sanitation guidelines are followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles administrative tasks such as hiring, terminating, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains and maintains appropriate safe food handlers permits according to local regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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