Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and development programs
Job Description
Pei Wei Asian Kitchen is a prominent restaurant brand known for delivering fresh and flavorful Asian-inspired cuisine in a fast-casual dining setting. Established with a commitment to quality, innovation, and exceptional service, Pei Wei has become a popular destination for guests seeking a unique and enjoyable dining experience. The brand prides itself on using authentic recipes, maintaining high operational standards, and fostering an environment that promotes both guest satisfaction and employee engagement. With a growing presence across various regions, Pei Wei Asian Kitchen continues to uphold its mission to serve vibrant, healthy, and thoughtfully prepared dishes in a welcoming atmosphere... Show More
Job Requirements
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior/assistant manager position for internal candidates
- High school diploma or GED required
Job Qualifications
- Experience leading restaurant operations
- Knowledge of food safety and sanitation regulations
- Strong leadership and team management skills
- Ability to drive sales and profitability
- Excellent customer service and communication abilities
- Skilled in conflict management and problem resolution
- Ability to plan schedules and manage labor costs effectively
- Familiarity with performance management tools
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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