Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
employee discount
Career development opportunities
Paid holidays
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain that specializes in authentic Asian-inspired cuisine. Known for its commitment to quality, fresh ingredients, and a welcoming dining environment, Pei Wei has established itself as a preferred destination for guests seeking flavorful meals that blend traditional Asian tastes with contemporary culinary techniques. The company prides itself on maintaining high operational standards and a strong focus on customer satisfaction, creating a vibrant atmosphere where guests can enjoy both exceptional food and outstanding service. Pei Wei’s dedication to excellence is reflected in their menu offerings, which emphasize bold flavors, innovative recipes, and... Show More
Job Requirements
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- ability to reach, bend, balance and transport objects weighing up to 30 lbs during a shift
- ability to stand and walk for periods of eight to ten hours during each shift
- certified in Pei Wei Culinary and Front-of-the-House operations
- obtains and maintains current safe food handlers permit within 6 months or sooner if local regulations dictate
- adheres to all federal and state safety and sanitation guidelines
- proficient in performance management tools and processes
- skilled in scheduling to meet business and team member needs
- strong conflict management and team building competencies
- capable of handling administrative tasks including hiring, payroll and cash handling
Job Qualifications
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- strong sales building skills including creating a sales culture and leveraging reports
- effective conflict management skills using focused listening and resolution techniques
- team building expertise promoting open dialogue and engagement
- comprehensive hiring and staffing knowledge including interviewing and onboarding
- high emotional intelligence with the ability to flex management style
- adaptable to change and capable of providing constructive feedback
- proficient in scheduling to maximize guest experience while controlling labor costs
- committed to food safety and able to maintain high sanitation standards
- proven ability to drive results in key performance metrics with personal accountability
Job Duties
- Ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- certified in Pei Wei Culinary and Front-of-the-House operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications for each job position
- provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- food and labor costs
- safety and sanitation
- acts as a goodwill ambassador to the community of Pei Wei
- uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- ensures that all state and federal safety and sanitation guidelines are being followed
- ensures regular repairs and maintenance of the restaurant in a timely manner
- handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- performs regular line checks to maintain all product quality standards
- makes sure that all prep lists and order guides are complete
- takes responsibility for all cost and food inventories
- obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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