Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Pei Wei Asian Kitchen is a well-established fast casual restaurant chain known for its fresh and Asian-inspired menu offerings. Committed to delivering a high-quality guest experience, Pei Wei blends authentic Asian cuisine with a contemporary dining atmosphere. The brand has built a reputation for operational excellence, outstanding service, and culinary innovation. As a member of the restaurant industry, Pei Wei emphasizes leadership, teamwork, and customer satisfaction as pillars of its continued growth and success. The company is dedicated to maintaining high operational standards, food safety, and a positive work culture for all employees.
The General Manager ro... Show More
The General Manager ro... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei senior or assistant manager experience for internal candidates
- ability to foster a safe, respectful, and quality employee experience
- possess Pei Wei Culinary and Front-of-the-House certification or ability to obtain
- obtain safe food handlers permit within 6 months or per local regulations
- able to perform physical tasks such as standing, walking for 8 to 10 hours per shift, bending, reaching, balancing and transporting objects up to 30 pounds
- strong leadership and team management skills
- excellent conflict resolution abilities
- capacity to implement and sustain company initiatives
- proficient in administrative tasks including payroll, invoicing, and cash handling
Job Qualifications
- High school diploma or GED
- two years General Manager experience for external candidates
- six months senior or assistant manager experience at Pei Wei for internal candidates
- proven leadership skills
- strong sales building abilities
- experience with conflict management
- ability to build and develop teams
- effective hiring and staffing skills
- emotional intelligence and flexibility in management style
- ability to embrace and lead through change
- strong scheduling and labor management skills
- knowledge of food safety regulations and best practices
- excellent communication and interpersonal skills
Job Duties
- Ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications for each job position
- provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- acts as a goodwill ambassador to the community of Pei Wei
- uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- ensures that all state and federal safety and sanitation guidelines are being followed
- ensures regular repairs and maintenance of the restaurant in a timely manner
- handles the administrative tasks in daily operations including hiring and terminating processes, invoicing, payroll, and cash handling
- performs regular line checks to maintain all product quality standards
- makes sure that all prep lists and order guides are complete
- takes responsibility for all cost and food inventories
- obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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