Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
performance bonuses
Job Description
Pei Wei Asian Kitchen is a modern fast-casual restaurant committed to serving fresh and delicious Asian-inspired cuisine. Known for its emphasis on quality ingredients, innovative recipes, and excellent customer service, Pei Wei has established itself as a popular dining destination for guests seeking flavorful and health-conscious options. With a focus on creating an enjoyable dining experience, Pei Wei Asian Kitchen prides itself on maintaining high standards of food safety, operational excellence, and guest satisfaction. The company fosters a dynamic and inclusive work environment where employees are motivated to develop professionally and contribute meaningfully to the brand's success. As a growing... Show More
Job Requirements
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to obtain and maintain safe food handlers permit as required
- Must be able to reach, bend, balance, and transport objects up to 30 lbs
- Must be able to stand and walk for periods of eight to ten hours each shift
- Strong sales building skills
- Effective conflict management
- Proven team building abilities
- Hiring and staffing experience
- High emotional intelligence
- Adaptability to change
- Excellent scheduling skills
- Strong food safety focus
- Ability to drive results and accountability
Job Qualifications
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Skilled in sales building to identify opportunities and create a sales culture
- Strong conflict management skills
- Experienced in building teams and fostering open dialogue
- Proficient in hiring and staffing best practices
- Demonstrates emotional intelligence and self-awareness
- Ability to adapt and embrace continuous change
- Excellent scheduling skills to balance guest experience and labor costs
- Knowledgeable in food safety standards and compliance
- Ability to drive results and hold team accountable while prioritizing long-term success
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and labor costs
- Safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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