Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Pei Wei Asian Kitchen is a dynamic and fast-growing restaurant chain specializing in Asian-inspired cuisine. Known for its commitment to quality, innovation, and exceptional guest experiences, Pei Wei Asian Kitchen has established itself as a leader in the casual dining industry. The brand focuses on delivering a unique blend of traditional Asian flavors with a contemporary twist, appealing to a broad audience looking for quick yet flavorful dining options. With a focus on operational excellence, safety, and employee engagement, Pei Wei Asian Kitchen continuously strives to maintain high standards across all its locations, providing customers with a consistent and satisfying... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Ability to lift up to 30 pounds
- Ability to stand and walk for 8 to 10 hours per shift
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Obtain and maintain safe food handlers permit within 6 months
- Strong sales building competency
- Effective conflict management skills
- Ability to build and develop teams
- Proficient hiring and staffing abilities
- Demonstrated emotional intelligence
- Comfortable with change management
- Strong scheduling skills
- Food safety focus
- Proven ability to drive results
Job Qualifications
- High school diploma or GED required
- Minimum 2 years General Manager experience for external candidates
- Minimum 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team management skills
- Effective communication and interpersonal skills
- Proven ability to drive sales and profitability
- Sound knowledge of food safety and sanitation regulations
- Ability to manage budgets and control food and labor costs
- Skilled in conflict resolution and performance management
- Proficiency in scheduling and staff development
- Adaptability to change and problem-solving abilities
- Commitment to fostering a positive and inclusive work environment
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates tasks appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles administrative tasks in daily operations such as hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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