Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Potential for advancement
Job Description
Pei Wei Asian Kitchen is a prominent fast-casual dining restaurant chain recognized for its Asian-inspired menu and commitment to quality, freshness, and customer satisfaction. Renowned for blending traditional Asian flavors with modern, health-conscious offerings, Pei Wei operates numerous locations across the United States, providing consistent and inviting dining experiences to a diverse clientele. With an emphasis on sustainability, food safety, and operational excellence, Pei Wei Asian Kitchen encourages a dynamic work environment fostering growth, teamwork, and leadership. The company values innovation and community engagement, continuously striving to improve its services and enhance both guest and employee experiences. Joining Pei Wei... Show More
Job Requirements
- High school diploma or GED required
- two years general manager experience for external candidates
- six months senior or assistant manager experience for internal candidates
- certified in Pei Wei culinary and front-of-the-house operations
- ability to stand and walk for eight to ten hours per shift
- capacity to lift and transport objects up to 30 pounds
- must obtain and maintain a safe food handler's permit within six months
- strong leadership and communication skills
- capability to handle hiring, payroll, invoicing, and cash management
- must comply with all safety and sanitation regulations
- able to perform conflict management and team building
- willing to adapt to ongoing changes
- skilled in sales building and delivering results
Job Qualifications
- High school diploma or GED
- two years general manager experience external candidates
- six months senior or assistant manager experience internal candidates
- certification in Pei Wei culinary and front-of-the-house operations
- strong leadership and team management skills
- excellent communication and interpersonal skills
- knowledge of safety and sanitation standards
- ability to analyze sales and profit metrics
- proficiency in performance management and conflict resolution
- ability to recruit, hire, and train diverse teams
- emotional intelligence and flexibility in management style
- ability to embrace and lead change
- effective scheduling and labor cost management
- commitment to food safety protocols
Job Duties
- Ensure operational excellence of the designated restaurant
- take ownership of guest relations and customer satisfaction
- implement, cascade, and sustain company initiatives and goals
- increase sales and operating profit through local marketing and internal opportunities
- maintain certification in Pei Wei culinary and front-of-the-house operations and perform duties daily
- foster a safe, respectful, and quality employee experience
- supervise, assign, and delegate tasks to management and hourly team members
- recruit, hire, and train staff according to internal specifications
- provide ongoing leadership and development to management staff including accountability over P&L statements, food and labor costs, and safety and sanitation
- serve as goodwill ambassador to the community
- use performance management tools for employee appraisals and coaching
- ensure compliance with state and federal safety and sanitation guidelines
- oversee timely repairs and maintenance of the restaurant
- manage administrative tasks such as hiring, terminating, invoicing, payroll, and cash handling
- perform regular line checks to maintain product quality
- complete prep lists and order guides
- manage cost and food inventories
- obtain and maintain a safe food handler's permit within prescribed timeframes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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