Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a popular dining establishment known for delivering an exceptional Asian-inspired culinary experience. As a fast-casual restaurant chain, Pei Wei has earned a reputation for fresh ingredients, bold flavors, and a dynamic menu that appeals to a diverse customer base. With its commitment to quality and innovation, Pei Wei continually strives to maintain a welcoming environment for guests and foster a positive workplace culture for its employees. The company values operational excellence, guest satisfaction, and community engagement, which positions it as a leader in the fast-casual dining segment.
The General Manager role at Pei Wei ... Show More
The General Manager role at Pei Wei ... Show More
Job Requirements
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr/Assistant Manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to reach, bend, balance, and transport objects up to 30 lbs during a shift
- Ability to stand and walk for 8 to 10 hours per shift
- Strong sales building capability
- Effective conflict management skills
- Excellent team building skills
- Prioritize hiring and staffing
- Emotional intelligence with flexibility in management style
- Ability to embrace and adapt to change
- Effective scheduling skills
- Commitment to food safety focus
- Strong drive for results and accountability
Job Qualifications
- High school diploma or GED required
- Experience as General Manager for 2 years for external candidates
- 6 months experience as Pei Wei Sr/Assistant Manager for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to perform operational duties daily
- Strong leadership and team development skills
- Knowledge of food safety and sanitation guidelines
- Proficient in managing budgets including P/L statements, food and labor costs
- Excellent communication and conflict management skills
- Ability to recruit, hire, and train staff effectively
- Experience in local marketing and sales growth strategies
- Competency in scheduling to balance guest experience and labor costs
- Ability to deliver consistent results in key performance metrics
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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