Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
performance bonuses
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain specializing in fresh, made-to-order Asian cuisine. The company is dedicated to providing an inviting and vibrant dining experience for its guests by combining high-quality ingredients, innovative recipes, and exceptional customer service. Known for its welcoming atmosphere and commitment to culinary excellence, Pei Wei has established itself as a prominent player in the fast-growing Asian fast-casual market across the United States. They focus on delivering authenticity and flavor while maintaining operational efficiency and guest satisfaction, striving to be a leader in the food service industry. Pei Wei Asian Kitchen is an... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- ability to reach, bend, balance, and transport objects weighing up to 30 lbs
- able to stand and walk for eight to ten hours per shift
- obtain and maintain safe food handler's permit within 6 months
- strong sales-building competencies
- effective conflict management skills
- team building and hiring expertise
- emotional intelligence and adaptability
- embrace change constructively
- scheduling skills to control labor costs
- focus on food safety
- ability to drive results and hold team accountable
Job Qualifications
- High school diploma or GED
- minimum 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- strong leadership and management abilities
- excellent customer service and guest relations skills
- knowledge of food safety and sanitation regulations
- ability to manage financial aspects including payroll, invoicing, and food cost control
- skilled in conflict resolution and team building
- proficient in performance management and employee development
- effective communication and organizational skills
Job Duties
- Ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications for each job position
- provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- food and labor costs
- safety and sanitation
- acts as a goodwill ambassador to the community of Pei Wei
- uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- ensures that all state and federal safety and sanitation guidelines are being followed
- ensures regular repairs and maintenance of the restaurant in a timely manner
- handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- performs regular line checks to maintain all product quality standards
- makes sure that all prep lists and order guides are complete
- takes responsibility for all cost and food inventories
- obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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