Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Career development opportunities
flexible scheduling
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant brand specializing in made-to-order Asian-inspired cuisine. Known for its commitment to quality, freshness, and authentic flavors, Pei Wei Asian Kitchen has grown its presence with multiple locations offering a vibrant dining experience focused on operational excellence and customer satisfaction. The company prides itself on blending traditional cooking techniques with innovative approaches to deliver delicious meals in an inviting, contemporary setting. With an emphasis on safety, sanitation, and employee development, Pei Wei Asian Kitchen fosters an environment where both guests and team members feel valued and respected, creating a positive atmosphere that... Show More
Job Requirements
- high school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- ability to handle administrative tasks such as payroll, invoicing, and cash handling
- capacity to stand and walk for 8 to 10 hours per shift
- must be able to reach, bend, balance and transport objects weighing up to 30 lbs
- obtain and maintain a valid safe food handler's permit within 6 months
- follows all federal and state safety and sanitation guidelines
- demonstrates competencies in sales building, conflict management, team building, hiring and staffing, emotional intelligence, embraces change, scheduling effectively, food safety focus, and driving results
Job Qualifications
- high school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- strong leadership and team management skills
- ability to manage P/L statements and operational budgets
- excellent communication and conflict resolution abilities
- knowledge of safety and sanitation regulations
- ability to recruit, hire and train diverse teams
- proficient in performance management and employee development
- capable of developing sales strategies and driving financial results
- able to adapt to change and manage operational efficiency
- strong scheduling and labor cost management skills
Job Duties
- ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications for each job position
- provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- acts as a goodwill ambassador to the community of Pei Wei
- uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- ensures that all state and federal safety and sanitation guidelines are being followed
- ensures regular repairs and maintenance of the restaurant in a timely manner
- handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- performs regular line checks to maintain all product quality standards
- makes sure that all prep lists and order guides are complete
- takes responsibility for all cost and food inventories
- obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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